Cancer Care for Pets
Cancer Care for Pets
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Privacy Policy

 

Our contact details

Cancer Care for Pets

131 Somerset Road

Huddersfield

HD5 8HN

United Kingdom

01484 242911

info@cancercareforpets.co.uk


The type of personal information we collect

We currently collect and process the following information:


Personal identifiers, contacts and characteristics (for example, name and contact details)


How we get the personal information and why we have it

All the personal information we process is provided to us directly by you or your referring practice.

We use the information that you have given us to manage your pet’s records and keep in touch throughout the treatment period. We will only share your information with your current veterinary practice, secondary referral practices and insurance companies when necessary to fulfil our veterinary care obligations.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:


(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Cancer Care for Pets using the above details.

How we store your personal information


Your information is securely stored.

We keep client account records for 5 years. We will then dispose your information by deleting your account from our database.


Your data protection rights

Under data protection law, you have rights including:


Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


Please contact us at info@cancercareforpets.co.uk if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@cancercareforpets.co.uk.


You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:


Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF


Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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